Customer Service

Responsibilities:

• Sell Dhiraagu products and services. 

• Coordinate to build market position by giving input to locate, develop, define, and assist to negotiating and closing and closing business relationships. 

• Identify contact and build relationships with prospective customers through a combination of telephone and in-person calls, to obtain appointments (where necessary).

• Maintain open and effective lines of communication throughout the organization to maintain a sense teamwork, enthusiasm, pride and quality workmanship.

• Evaluate customers' needs and productive long-lasting relationship .

• Taking individual responsibly for items; kit, SIM and devices, ensuring items are in stock and maintain inventory.

• Be responsible and accountable to follow instructions and meeting deadlines.

• Perform daily inspection, plan maintenance and major overhaul to improve equipment availability and to minimize maintenance requirements.

Qualifications:

• Minimum GCE O'level standard in English, Mathemetics and Dhivehi.

Qualifications:

• Fluency in speaking and writing English and Dhivehi

• Experience in handling customers

• Adequete knowledge of Dhiaargu products, services, policies and guidlines

• Computer Literate

• Adequate knowledge of customer service principles and practices.

• Adequete knowledge of complaint management practices.

• Responsible and honest personality

Remuneration: 

BASED ON QUALIFICATION & EXPERIENCE

Intrested Candidates can send CV to:

jobs@mahiya.mv

For more information:

+960 7798669 

+960 3339669